How Waltzer Wiygul & Garside Lead With Empathy In Every Louisiana Personal Injury Case

At Waltzer Wiygul & Garside, we believe that legal representation is about more than just managing paperwork and arguing cases. In this article, we discuss our unique approach and cover…

• What sets our law firm apart from others.
• How we ensure you receive optimal attention and focus.
• How we lead with empathy, and the difference this makes to you.

What Key Elements Does Your Firm Focus On That Others Often Don’t?

We put a strong focus on empathy—truly understanding who you are and what you’re going through. Often, we meet people during one of the hardest times in their lives. While we have decades of experience and have handled thousands of cases, we never lose sight of the fact that for you, this is your one and only case. The outcome of your case can greatly affect the rest of your life.

That’s why we strive to meet you where you are on a personal level and make sure you feel seen and heard. When we do that, we’re in the best position to fight for the results you deserve.

How Does Empathy Change The Way A Case Is Built And Presented?

Leading with empathy allows us to build trust and rapport, which helps us understand your needs and concerns more fully. That deeper understanding, in turn, lets us advocate more effectively, whether with an adjuster, a judge, or a jury.

When we know your background, what drives you, and how your life has been changed by an injury or event, we can tell your story in a way that resonates. Instead of presenting a case as just “Our client with injuries A, B, and C,” we show the full impact of what you have endured. This approach is far more powerful, and it often leads to better outcomes.

How Do You Ensure I’ll Receive An Unparalleled Level Of Attention?

Every client who comes to us is assigned both an attorney and a paralegal, and you’ll have direct access to that team throughout your case. Whether you prefer calls, texts, or emails, we adapt to your communication style and make sure you feel supported at every step.

Even in large-scale cases, such as the BP litigation, where we handled thousands of claims, we made necessary adjustments, hiring additional team members to ensure every client received individualized attention. No matter the size of the caseload, your story matters to us.

Notes From The Field : Making A Critical Difference

Sometimes, a client comes to us without housing, and we connect them with resources for affordable living. Other times, a client has lost their job, and we help them explore employment opportunities. We’ve even stepped in to assist with community or family stressors that were weighing heavily on a client.

On a more personal level, I review every client’s medical records myself. More than once, I’ve found incidental findings that weren’t initially flagged. After I’ve spoken with the client, we’ve made sure they received follow-up care, even when it wasn’t directly tied to their legal case.

For us, it’s about treating you as a whole person, not just a file. If we can make your life better in any way within the bounds of the law, we will.

How Leading With Empathy Reflects Our Long-Term View Of Client Relationships

Our goal is for you to be satisfied not just with the outcome of your case, but also with the way you were treated throughout the process. Listening, connecting, and truly caring about our clients fosters long-term relationships.

I’m proud to say that most of our new cases come from referrals, that is, former clients sending their family and friends to us because they know we’ll take care of them. Many clients even return to us when they face new challenges.

We understand that dealing with insurance companies, injuries, and the stress that comes with them can be overwhelming. That’s why we try to take as much of the burden off your shoulders as possible. Your focus should be on healing. We handle the rest.

Still Have Questions? Ready To Get Started?

For more information on Louisiana personal injury attorneys, an initial consultation is your next best step. Get the information and legal answers you are seeking by calling (504) 254-4400 today.